Hot Tub Sales Consultant

We are looking for a motivated, customer-focused Hot Tub Sales Consultant to join our retail team. In this role, you will guide customers through the process of selecting the ideal hot tub, spa, or swim spa based on their needs, space, and budget. Success in this position comes from strong product knowledge, excellent service, and a passion for creating great customer experiences.

What We Offer:

• Competitive base salary plus commission structure

• Ongoing training and professional development

• Employee discounts on products

• Supportive and collaborative team environment

• Opportunities for long-term growth and career advancement

• Proven sales experience, preferably in retail, home improvement, or high-value products

• Experience in hot tub or pool sales is an asset

• Valid driver’s license and access to a personal vehicle

• Strong communication and interpersonal skills

• Ability to build rapport, identify customer needs, and close sales

• Excellent organization and time management skills

• Comfortable using POS systems and basic computer applications

• Availability to work weekends, holidays, and peak retail hours

• High school diploma or equivalent; additional sales or product training is an asset

• Welcome customers and assist them in selecting hot tubs, spas, swim spas, and accessories that fit their lifestyle, budget, and space

• Generate and manage leads through our Costco Program

• Pre-qualify customers interested in purchasing a hot tub or swim spa

• Accurately log and maintain customer information using our mobile app

• Provide detailed product knowledge, including features, warranties, maintenance, and financing options

• Conduct product demonstrations and explain delivery and installation processes

• Follow up with leads and inquiries by phone, email, or in person

• Prepare and process sales orders, invoices, and financing paperwork accurately

• Maintain a clean, organized, and well-stocked showroom

• Stay informed on new products, promotions, and industry trends

• Meet or exceed monthly sales goals and contribute to team success

• Coordinate with delivery and service teams to ensure a smooth post-sale experience

• Handle customer questions or concerns professionally and efficiently